{"id":1517,"date":"2026-04-02T09:44:58","date_gmt":"2026-04-02T07:44:58","guid":{"rendered":"https:\/\/www.dicisgroup.com\/what-is-iso-90012026-an-easy-to-understand-introduction\/"},"modified":"2026-04-14T15:49:27","modified_gmt":"2026-04-14T13:49:27","slug":"what-is-iso-90012026-an-easy-to-understand-introduction","status":"publish","type":"page","link":"https:\/\/www.dicisgroup.com\/en\/what-is-iso-90012026-an-easy-to-understand-introduction\/","title":{"rendered":"What is ISO 9001:2026? An easy-to-understand introduction"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:200px;--awb-padding-bottom:100px;--awb-margin-top:-160px;--awb-background-color:rgba(255,255,255,0);--awb-background-image:linear-gradient(90deg, rgba(15,84,131,0.9) 0%,rgba(16,55,82,0.9) 100%),url(https:\/\/www.dicis-ag.de\/wp-content\/uploads\/2026\/04\/header-background-4.png);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_3);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:52px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:52;line-height:1.21;\">What is ISO 9001:2026? An easy-to-understand introduction<\/h2><\/div><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-font-size:16px;--awb-text-hover-color:var(--awb-color5);--awb-text-color:var(--awb-custom_color_2);--awb-breadcrumb-sep:&#039;&gt;&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/www.dicisgroup.com\/en\/\" class=\"fusion-breadcrumb-link\"><span >Home<\/span><\/a><\/li><\/ol><\/nav><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-margin-top:-60px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h1 style=\"text-align: center;\"><b>What is ISO 9001:2026? Explained simply <\/b><\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p><strong>ISO 9001 is the world\u2019s most successful and best-known <a href=\"https:\/\/www.dicisgroup.com\/en\/what-is-a-management-system-introduction-and-overview\/\">management system<\/a> for <a href=\"https:\/\/www.dicisgroup.com\/de\/was-ist-qualitaetsmanagement\/\" rel=\"noopener noreferrer\">quality management<\/a>. <\/strong><strong>Companies that implement the standard\u2019s requirements increase customer satisfaction and efficiency. <\/strong><strong>They strengthen their competitiveness and grow faster. A new version of the standard, ISO 9001:2026, is expected to be published in autumn 2026. We have updated this article to reflect the latest status of the revision.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:16px;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ff6815;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-chevron-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>In this article, you will learn the key fundamentals for implementing the <a href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-checklist-understand-requirements-and-implement-them-easily\/\">requirements of ISO 9001:2026<\/a> in your company.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-chevron-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>You will learn how to leverage the benefits of ISO 9001 certification to win more customers and increase your revenue.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-chevron-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>You will learn how you can already prepare in a targeted way for <a href=\"https:\/\/www.dicisgroup.com\/en\/what-does-iso-9001-certification-cost-prices-examples-dicis-ag\/\">certification to ISO 9001:2026<\/a> today.<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-2\"><p>In our <a href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-e-book\/\">free e-book<\/a>, you will learn the quick and easy way to achieve ISO 9001 certification. This path is particularly well-suited for small companies with fewer than 50 employees. Learn more for free.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-e-book\/\" target=\"_blank\" aria-label=\"Innolytics-AG-ISO-9001-cover-1\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"800\" height=\"620\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-AG-ISO-9001-cover-1.png\" alt class=\"img-responsive wp-image-1365\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-AG-ISO-9001-cover-1-200x155.png 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-AG-ISO-9001-cover-1-400x310.png 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-AG-ISO-9001-cover-1-600x465.png 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-AG-ISO-9001-cover-1.png 800w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/a><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_self\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-e-book\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DOWNLOAD FREE E-BOOK NOW<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>ISO 9001:2026<br \/>\nWhat is it, exactly?<\/b><\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p data-start=\"0\" data-end=\"335\">At its core, ISO 9001 describes the framework conditions of <a href=\"https:\/\/www.dicisgroup.com\/de\/was-ist-organisationsentwicklung\/\">organizational structure<\/a>. It provides guidelines and principles that companies use to structure their processes and workflows in a way that ensures consistently high quality and enables them to systematically ensure customer satisfaction. The year 2026 indicates the date of the standard\u2019s most recent revision.  <\/p>\n<p data-start=\"337\" data-end=\"381\">The core principles include the following.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a href=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[0be9b9e21bcc8242ed7]\" data-caption=\"\" title=\"ISO-9001-Clear-Responsibilities\"><img decoding=\"async\" width=\"1920\" height=\"1920\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten.png\" alt class=\"img-responsive wp-image-1518\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten-200x200.png 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten-400x400.png 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten-600x600.png 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten-800x800.png 800w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten-1200x1200.png 1200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Klare-Verantwortlichkeiten.png 1920w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/a><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:16px;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ff6815;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-user-cog fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Clear processes and responsibilities<br \/>\n<\/strong>Clearly defined <a href=\"https:\/\/www.dicisgroup.com\/de\/was-sind-geschaeftsprozesse\/\">processes<\/a> and responsibilities ensure that everyone in the company knows what to do. This means orders are delivered reliably, efficiently, and without unnecessary errors.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-thumbs-down fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong data-start=\"624\" data-end=\"663\">Structured complaints management<\/strong><br data-start=\"663\" data-end=\"666\">Complaints and issues are systematically recorded and analyzed instead of being resolved only in the short term. This creates sustainable improvements that increase quality in the long term.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-list fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong data-start=\"859\" data-end=\"899\">Regular audits and reviews<\/strong><br data-start=\"899\" data-end=\"902\">Recurring internal and external audits ensure that processes are actually implemented as planned. Deviations are identified early and can be corrected in a targeted manner.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>How can I implement ISO 9001:2026?<\/b><\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-4\"><p data-start=\"0\" data-end=\"313\">The good news: The requirements of ISO 9001:2026 are not rocket science. At their core, they can be broken down into seven clear steps that any company can implement in a structured way. You can learn about the seven steps in this video.  <\/p>\n<\/div><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-align-self:center;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"Vimeo video player 1\" src=\"https:\/\/player.vimeo.com\/video\/1155092797?autoplay=0&amp;autopause=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><ul style=\"--awb-size:16px;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ff6815;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-3 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong data-start=\"349\" data-end=\"390\">Step 1: Establish company fundamentals<\/strong><br data-start=\"390\" data-end=\"393\">Define the most important factors influencing your company, establish leadership guidelines, and formulate an overarching quality policy as an orientation for all activities.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong data-start=\"592\" data-end=\"612\">Step 2: Define goals<\/strong><br data-start=\"612\" data-end=\"615\">Set concrete quality goals, such as higher customer satisfaction, a low error rate, or fast response times to customer inquiries.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b><strong data-start=\"770\" data-end=\"793\">Step 3: Define processes<\/strong><br data-start=\"793\" data-end=\"796\"><\/b>Determine clear workflows to achieve your goals. You define which processes are necessary for this individually for your company.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b><strong data-start=\"770\" data-end=\"793\">Step 4: Create additional documents<br data-start=\"983\" data-end=\"986\"><\/strong><\/b>Create supporting documents such as work instructions, checklists, job descriptions, or training materials that structure daily operations and ensure quality.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b><strong data-start=\"770\" data-end=\"793\">Step 5: <\/strong><\/b><strong data-start=\"1163\" data-end=\"1197\">Define risks and opportunities<\/strong><br data-start=\"1197\" data-end=\"1200\">Analyze where problems can arise in your workflows and how to prevent them. At the same time, identify opportunities to improve your processes in a targeted manner.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b><strong data-start=\"770\" data-end=\"793\">Step 6: Perform controls and evaluations<br data-start=\"1418\" data-end=\"1421\"><\/strong><\/b>Regularly check whether your processes are functioning as planned \u2013 for example, through internal audits and management reviews.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b><strong data-start=\"770\" data-end=\"793\">Step 7: Commit employees to the management system<br data-start=\"1609\" data-end=\"1612\"><\/strong><\/b>Ensure that your employees actively implement the principles \u2013 through communication, training, and clear integration into workflows.<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>How can my company get certified to ISO 9001:2026?<\/b><\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-5\"><p>In principle, <a href=\"https:\/\/www.dicisgroup.com\/en\/what-is-iso-9001-certification-practical-guide-dicis-ag\/\">ISO 9001 certification<\/a> is carried out by specialized certification bodies. As part of an audit, they assess the extent to which your company meets the requirements of ISO 9001. Processes, documentation, and practical implementation within the company are evaluated.  <\/p>\n<p>There are different paths to certification \u2013 from traditional procedures that often take several months to modern, digital approaches. These are characterized by lower effort and lower costs. <\/p>\n<p>A particularly efficient approach is the DICIS AG method. Here, certification is fully digital: companies are guided step by step through the requirements, create their documentation with the help of intelligent software, and prepare specifically for the audit. The actual audit takes place online and focuses on real implementation within the company\u2014not unnecessary bureaucracy. This significantly reduces the effort required, and certification is possible in a much shorter time.<\/p>\n<\/div><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-align-self:center;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"Vimeo video player 2\" src=\"https:\/\/player.vimeo.com\/video\/1045006040?autoplay=0&amp;autopause=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_self\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-fast-digital-bureaucracy-free\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Discover digital certification now<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>ISO 9001:2026 explained in brief<\/b><\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-6\"><p><strong>ISO 9001:2026 <\/strong>is a <a href=\"https:\/\/www.dicisgroup.com\/en\/what-is-a-management-system-introduction-and-overview\/\">management system<\/a> that enables companies to align their products and services with customer needs. This increases the number of new customer inquiries and their revenue. By defining clear <a href=\"https:\/\/www.dicisgroup.com\/de\/was-sind-geschaeftsprozesse\/\" rel=\"noopener noreferrer\">business processes<\/a> and pursuing <a href=\"https:\/\/www.dicisgroup.com\/de\/kvp-kontinuierlicher-verbesserungsprozess\/\">continuous improvement<\/a>, they strengthen their competitiveness and offer improved services to their customers. Companies that can demonstrate <a href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-how-does-the-digital-certification-process-work\/\">ISO 9001 certification<\/a> enjoy a head start in trust with business partners. They grow significantly faster than their competitors.    <\/p>\n<p>Until now, certification to ISO 9001 has been associated with a great deal of time and effort: consultants and auditors came on site, and creating the documentation sometimes took months. Small companies in areas such as services, retail, or consulting were often overwhelmed by this. However, digitalization and the use of artificial intelligence are making this increasingly easier. The Digital Institute for Certification of International Standards (DICIS AG) therefore offers <a href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-fast-digital-bureaucracy-free\/\" rel=\"noopener\">simple and affordable online certification<\/a>.<\/p>\n<\/div><ul style=\"--awb-size:16px;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ff6815;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-4 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-shoe-prints fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>A digital assistant guides you step-by-step through the standard.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-list fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>You develop documentation according to the specifications of ISO 9001:2026.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-medal fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>You can try ISO 9001 free for 30 days<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:2;margin-top:10px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-7\"><p style=\"text-align: center;\"><strong>Try the ISO 9001 AI assistant now! Test ISO 9001 free for 30 days! <\/strong><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/webtool.innolytics.de\/survey\/?p=ZGZmNTExN2EtNDE0OSMjNDU&amp;action=set_language&amp;language=1&amp;_gl=1*1k3gdul*_gcl_aw*R0NMLjE3NzUwNTcwMDcuRUFJYUlRb2JDaE1Jc3FLcTYtV19rd01WNkpHREJ4M2dxeXplRUFBWUFTQUJFZ0lMblBEX0J3RQ..*_gcl_au*NzIyOTE3OTkyLjE3Njk2OTgzNzM.\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">TEST ISO CERTIFICATION FOR FREE NOW!<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>What are the benefits of ISO 9001 certification?<\/b><\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>Certification to ISO 9001:2026 offers companies and organizations\u2014including <a href=\"https:\/\/www.innolytics.de\/iso-9001-kleinunternehmen\/\" target=\"_blank\" rel=\"noopener\">small businesses<\/a>\u2014numerous benefits.<\/p>\n<\/div><ul style=\"--awb-size:16px;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ff6815;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-5 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-thumbs-up fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Improved reputation and trust:<\/strong> <a href=\"https:\/\/www.dicisgroup.com\/en\/what-is-iso-9001-certification-practical-guide-dicis-ag\/\">ISO 9001 certification<\/a> shows that the company has implemented a quality management system. This increases the trust of potential customers and enhances the company\u2019s reputation.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-globe fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Access to new markets:<\/strong> In some cases, ISO 9001 certification is a prerequisite for participating in certain tenders or operating in specific markets. Certification can therefore enable access to new customers and markets.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-rocket fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Competitive advantage:<\/strong> ISO 9001 certification is an important competitive advantage. Potential customers perceive certification as a sign of a higher level of quality and better performance.<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-fast-digital-bureaucracy-free\/\" target=\"_self\" aria-label=\"Banner-ISO-9001-Certification\"><img decoding=\"async\" width=\"1920\" height=\"400\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung.jpg\" alt class=\"img-responsive wp-image-1312\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung-200x42.jpg 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung-400x83.jpg 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung-600x125.jpg 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung-800x167.jpg 800w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung-1200x250.jpg 1200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Banner-ISO-9001-Zertifizierung.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px\" \/><\/a><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_self\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-fast-digital-bureaucracy-free\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">LEARN ABOUT DIGITAL ISO 9001 CERTIFICATION NOW<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>What are the requirements of ISO 9001:2026?<\/b><\/h2><\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>You must clearly define and document your workflows so that everyone knows what to do. You must also regularly check whether everything is working and improve your company step by step. ISO 9001:2026 sets out the principles and requirements that companies must follow if they want to establish a <a href=\"https:\/\/www.dicisgroup.com\/de\/was-ist-ein-qualitaetsmanagementsystem\/\">quality management system<\/a> and achieve conformity with the standard. The requirements are explained in this article.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-box-shadow:0px 0px 25px 0px #d1d1d1;;--awb-border-color:#d1d1d1;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:10px 10px 10px 10px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><p><strong>For many companies, it is a challenge that ISO 9001:2026 leaves a wide scope for interpretation in implementation. For example, customer focus is a clear requirement, but there are no rules on how customer feedback should be collected, analyzed, and measured. <\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p>With the <a href=\"https:\/\/www.iso.org\/iso-9001-quality-management.html\" target=\"_blank\" rel=\"noopener\">revision of the standard in 2026<\/a> (hence the name ISO 9001:2026), the International Organization for Standardization (ISO) has taken an important step toward flexibility: unlike earlier versions, the standard is intended to be easy to apply for all companies and self-employed professionals.<\/p>\n<p>The 2026 revision of ISO 9001 moves even more strongly toward strategy and corporate culture and pushes pure formalism further into the background. This continues the consistent path that ISO already set with the 2015 version. <\/p>\n<p>This also allows for the option of digital <a href=\"https:\/\/www.dicisgroup.com\/en\/what-is-iso-9001-certification-practical-guide-dicis-ag\/\">ISO 9001 certification<\/a>. The Digital Institute for Certification of International Standards (DICIS) offers a particularly innovative process. Supported by an AI assistant, you develop your entire documentation online. After a certification audit, you receive your first certificate. This enables you to show your customers in the shortest possible time that you meet the requirements of ISO 9001:2026.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/isocertification.dicis.org\/survey\/?p=ZGZmNTExN2EtNDE0OSMjNDU&amp;action=set_language&amp;language=1\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">START DIGITAL CERTIFICATION<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:36px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;--fontSize:36;line-height:1.5;\"><h2 style=\"text-align: center;\"><b>How is ISO 9001:2026 structured?<\/b><\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p>The standard has 10 chapters; the requirements begin in Chapter 4 and comprise a total of 28 subclauses.<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<section class=\"text-token-text-primary w-full focus:outline-none &#091;--shadow-height:45px&#093; has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) &#091;&amp;:has(&#091;data-writing-block&#093;)&gt;*&#093;:pointer-events-auto scroll-mt-&#091;calc(var(--header-height)+min(200px,max(70px,20svh)))&#093;\" dir=\"auto\" data-turn-id=\"request-69d486bf-fa6c-8328-bc7c-1b342f29386d-14\" data-testid=\"conversation-turn-108\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 &#091;--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))&#093; @w-sm\/main:&#091;--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))&#093; @w-lg\/main:&#091;--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))&#093; px-(--thread-content-margin)\">\n<div class=\"&#091;--thread-content-max-width:40rem&#093; @w-lg\/main:&#091;--thread-content-max-width:48rem&#093; mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring &#091;.text-message+&amp;&#093;:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"516020a2-9679-4b4b-a819-a305d07dd465\" data-message-model-slug=\"gpt-5-3-instant\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"168\" data-end=\"355\">ISO 9001 is clearly structured. The first three chapters contain the introduction and terms. From Chapter 4 onward, the actual requirements that companies must implement begin.  <\/p>\n<p data-start=\"357\" data-end=\"386\">The key contents are:<\/p>\n<ul data-start=\"388\" data-end=\"592\">\n<li data-section-id=\"4q8iir\" data-start=\"388\" data-end=\"427\">Chapter 4: Context of the organization<\/li>\n<li data-section-id=\"1mglyr9\" data-start=\"428\" data-end=\"450\">Chapter 5: Leadership<\/li>\n<li data-section-id=\"190lirp\" data-start=\"451\" data-end=\"473\">Chapter 6: Planning<\/li>\n<li data-section-id=\"1s2gfay\" data-start=\"474\" data-end=\"502\">Chapter 7: Support<\/li>\n<li data-section-id=\"kfdfrf\" data-start=\"503\" data-end=\"525\">Chapter 8: Operation<\/li>\n<li data-section-id=\"1tloif6\" data-start=\"526\" data-end=\"563\">Chapter 9: Performance evaluation<\/li>\n<li data-section-id=\"nz6qk0\" data-start=\"564\" data-end=\"592\">Chapter 10: Improvement<\/li>\n<\/ul>\n<p data-start=\"594\" data-end=\"693\" data-is-last-node=\"\" data-is-only-node=\"\">Overall, this results in around 28 subclauses with specific requirements for your company.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:1920px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><a href=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001.jpg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[d6663d72b75d575b060]\" data-caption=\"\" title=\"overview-ISO-9001\"><img decoding=\"async\" width=\"1200\" height=\"292\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001.jpg\" alt class=\"img-responsive wp-image-1519\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001-200x49.jpg 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001-400x97.jpg 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001-600x146.jpg 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001-800x195.jpg 800w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/uebersicht-ISO-9001.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 800px\" \/><\/a><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-13\"><p style=\"text-align: center;\"><strong>ISO 9001 overview<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p>Broadly speaking, the standard can be divided into four areas:<\/p>\n<ul>\n<li><strong>Requirements for corporate planning<\/strong>: What is to happen?<\/li>\n<li><strong>Requirements for implementation<\/strong>: How exactly are services to be delivered?<\/li>\n<li><strong>Requirements for control<\/strong>: How is it to be measured whether services were actually delivered?<\/li>\n<li><strong>Requirements for improvement<\/strong>: How is continuous development ensured?<\/li>\n<\/ul>\n<p>With digital ISO 9001 certification, you can implement all of these requirements conveniently online. Once you have developed your documentation and implemented the requirements, you will receive your certificate.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-6 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/isocertification.dicis.org\/survey\/?p=ZGZmNTExN2EtNDE0OSMjNDU&amp;action=set_language&amp;language=1\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DISCOVER DIGITAL ISO 9001 CERTIFICATION NOW<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\">Clause 4.1: Which internal and external issues must I consider?<\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p>You must understand what is happening within and around your company. This includes internal issues (e.g., workflows, employees) and external issues (e.g., market, competition). In short: understand what influences your business.  <\/p>\n<p>Imagine you are the pilot of an aircraft. What influences your goal of getting safely from A to B? The weather report and route information, but also the aircraft owner\u2019s requirements, legal regulations, cabin crew training, and much more.  <\/p>\n<p>That is exactly what ISO 9001 requires: you should address all issues that are important for your company, your site, your department, or a specific workflow in the company so that you can achieve your objectives. What is the general economic situation? Which legal requirements are relevant? Which new technologies must we consider? Which internal issues influence success?<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"639\" title=\"iso-9001-context-of-the-organization\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-kontext-der-organisation.png\" alt class=\"img-responsive wp-image-1520\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-kontext-der-organisation-200x160.png 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-kontext-der-organisation-400x320.png 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-kontext-der-organisation-600x479.png 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-kontext-der-organisation.png 800w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-13 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\">Who are \u201cinterested parties\u201d in Clause 4.2?<\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p data-start=\"439\" data-end=\"636\">You must determine who has expectations of your company\u2014especially customers. You should know and take these requirements into account. In short: know what others expect from you.  <\/p>\n<p>No company, organization, or site operates in isolation. There are relationships with partners and suppliers, employees, shareholders, authorities, and of course customers. ISO 9001 requires companies to understand the expectations of these different parties and act accordingly. (Clause 4.2)   <\/p>\n<p>The graphic shows how different stakeholder groups influence a company or organization. It is important to address these\u2014often differing\u2014interests and be aware of the inherent tensions. By the way, ISO 9001 does not require negotiating a compromise between all of these stakeholder groups; that is a common misunderstanding. It is about making conscious decisions when certain interests are neglected. (For example, lower profits for owners as a result of investments in staff.)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><a href=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien.jpg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[a1fdbe1db8e89bd7e06]\" data-caption=\"\" title=\"ISO-9001-Interested-Parties\"><img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien.png\" alt class=\"img-responsive wp-image-1521\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien-200x200.png 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien-400x400.png 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien-600x600.png 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/ISO-9001-Interessierte-Parteien.png 800w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/a><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-17\"><p style=\"text-align: center;\"><strong>Addressing interested parties\u2014an ISO 9001 requirement<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-14 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\">What requirements does ISO 9001 set for customer focus?<\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p>You must clearly understand your customers\u2019 requirements, meet them reliably, and regularly check whether your customers are satisfied\u2014and respond quickly if problems arise.<\/p>\n<ul>\n<li>All processes and workflows within a company are geared toward\u2014according to Clause 5.1.2\u2014determining, understanding, and consistently meeting customer requirements.<\/li>\n<li>Companies and organizations must continuously measure the extent to which they meet customer requirements. Specific measurement methods are not prescribed. <\/li>\n<li>Companies must continuously improve their ability to increase customer satisfaction in order to enhance customer satisfaction.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"355\" title=\"Innolytics-ISO-9001-2015-Customer-Focus\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-Kundenorientierung.jpg\" alt class=\"img-responsive wp-image-1522\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-Kundenorientierung-200x142.jpg 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-Kundenorientierung-400x284.jpg 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-Kundenorientierung.jpg 500w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 500px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-19\"><p style=\"text-align: center;\"><strong>Customer focus: the core of ISO 9001:2015<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p>The standard also indicates who is responsible for this: a company\u2019s leadership. As with many aspects of the standard, the wording in ISO 9001:2026 leaves considerable room for interpretation. It does not prescribe which specific leadership tasks are involved. Instead, there are requirements that companies must interpret differently. Depending on how one personally views these degrees of freedom, this is either the problem or the appeal of the standard.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\">Do I really have to document all processes?<\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><p>No, you do not have to document all processes. ISO 9001 requires only the processes you truly need to achieve your objectives and manage your company. In small companies, these are usually only a few core workflows\u2014often 2 to a maximum of 5 processes.  <\/p>\n<p>Alongside customer focus, the process approach is one of the cornerstones of ISO 9001:2026. The standard states in 0.3.1: \u201c<em>Understanding and managing interrelated processes as a system contributes to an organization\u2019s effectiveness and efficiency in achieving its intended results.<\/em>\u201d<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-22\"><p>As with much of the standard, this sentence can feel cumbersome on first reading. Therefore, here are the principles it refers to in brief: <\/p>\n<ul>\n<li>It is important to develop an understanding that clear and unambiguous processes and workflows in the company are the driver of reliable quality.<\/li>\n<li>Clear rules and guidelines with unambiguous performance indicators\u2014together with the principles of customer focus\u2014are a guarantee of consistently high customer satisfaction.<\/li>\n<li><span class=\"fusion-popover popover-1\" title=\"\" data-animation=\"1\" data-class=\"popover-1\" data-container=\"popover-1\" data-content=\"Lernen Sie die Grundlagen erfolgreicher Prozessoptimierung kennen.\" data-delay=\"50\" data-placement=\"top\" data-toggle=\"popover\" data-trigger=\"hover\" data-original-title=\"\"><a href=\"https:\/\/www.dicisgroup.com\/de\/prozessoptimierung\/\">Process optimization<\/a><\/span> and <span class=\"fusion-popover popover-2\" title=\"\" data-animation=\"1\" data-class=\"popover-2\" data-container=\"popover-2\" data-content=\"Erfahren Sie, wie Sie kontinuierliche Verbesserung im Unternehmen erfolgreich organisieren.\" data-delay=\"50\" data-placement=\"top\" data-toggle=\"popover\" data-trigger=\"hover\" data-original-title=\"\"><a href=\"https:\/\/www.dicisgroup.com\/de\/kvp-kontinuierlicher-verbesserungsprozess\/\">continuous improvement<\/a><\/span> lead to continuously increasing process efficiency. The graphic illustrating the so-called Turtle method shows the basic building blocks of the process approach under ISO 9001:2026. <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"741\" title=\"iso-9001-process-orientation-turtle\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-prozessorientierung-turtle.jpg\" alt class=\"img-responsive wp-image-1523\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-prozessorientierung-turtle-200x185.jpg 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-prozessorientierung-turtle-400x371.jpg 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-prozessorientierung-turtle-600x556.jpg 600w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/iso-9001-prozessorientierung-turtle.jpg 800w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-23\"><p style=\"text-align: center;\"><strong>The process approach under ISO 9001:2015 creates reliability.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\">Clause 6.1: How detailed do I need to document risks?<\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-24\"><p>You do not need to document risks in a detailed or complicated way. It is sufficient to consider what could go wrong in your company and note it briefly. The other side is also important: opportunities. Every risk contains the possibility to improve workflows.   <\/p>\n<p>Clause 0.3.3 states: \u201cRisk-based thinking is essential for achieving an effective quality management system.\u201d Companies must analyze and assess opportunities as well as risks in everything they do. This can be done, for example, through <a href=\"https:\/\/www.dicisgroup.com\/de\/was-ist-risikomanagement\/\">risk management<\/a>.  <\/p>\n<p>This does not mean that companies are generally not allowed to take risks. After all, entrepreneurship consists of risks. However, when establishing a management system in accordance with ISO 9001:2026, it is important to ensure a balance between opportunities and risks.  <\/p>\n<p>The principle and requirement of risk-based thinking is intended to prevent companies from focusing heavily on potential opportunities while neglecting risks.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"355\" title=\"Innolytics-ISO-9001-2015-risk-management\" src=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-risikomanagement.jpg\" alt class=\"img-responsive wp-image-1524\" srcset=\"https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-risikomanagement-200x142.jpg 200w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-risikomanagement-400x284.jpg 400w, https:\/\/www.dicisgroup.com\/wp-content\/uploads\/2026\/04\/Innolytics-ISO-9001-2015-risikomanagement.jpg 500w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 500px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-25\"><p style=\"text-align: center;\"><strong>Considering risks and opportunities is an important part of ISO 9001:2015.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-26\"><p>Accordingly, the standard states: \u201cAddressing both risks and opportunities provides a basis for increasing the effectiveness of the quality management system.\u201d<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\"><strong>Additional content and requirements of ISO 9001:2026<\/strong><\/h2><\/h3><\/div><div class=\"fusion-text fusion-text-27\"><ul>\n<li>\n<blockquote>\n<p><strong>Leadership<\/strong> (Clause 5.1): ISO 9001:2026 sets out a number of leadership principles that companies must observe. Among other things, top management must be accountable for the effectiveness of the quality management system and ensure that a quality policy and quality objectives are established. <\/p>\n<\/blockquote>\n<\/li>\n<li>\n<blockquote>\n<p><strong>Clear roles, responsibilities, and authorities<\/strong>: Companies (represented by top management) must ensure that responsibilities and authorities are assigned, communicated, and understood. (Clause 5.3) <\/p>\n<\/blockquote>\n<\/li>\n<li>\n<blockquote>\n<p><strong>Setting quality objectives for relevant functions, levels, and processes<\/strong>: ISO 9001:2026 requires, among other things, that quality objectives are measurable and take applicable requirements into account.<\/p>\n<\/blockquote>\n<\/li>\n<li>\n<blockquote>\n<p>Provide <strong>necessary resources<\/strong> to establish, maintain, and continually improve the quality management system.<\/p>\n<\/blockquote>\n<\/li>\n<li>\n<blockquote>\n<p>Capture <strong>organizational knowledge<\/strong>: Companies and organizations must ensure that they determine the knowledge required to operate their processes. (Clause 7.1.6) To this end, companies can establish knowledge management in which specific knowledge\u2014important for a company\u2019s quality management system\u2014is made available.  <\/p>\n<\/blockquote>\n<\/li>\n<\/ul>\n<p>ISO 9001:2026 also sets further requirements regarding competence (Clause 7.2), awareness (Clause 7.3), and communication (Clause 7.4).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-15 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:20;--minFontSize:20;line-height:1.67;\"><h2 style=\"text-align: center;\"><strong>ISO 9001: Which documents are mandatory?<\/strong><\/h2><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-45 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-28\"><p>Mandatory documents include quality objectives, the quality policy, the scope, and results from audits and management reviews. In addition, it is advisable to document processes, responsibilities, and internal and external issues. This is not mandatory, but it helps create clarity and makes your company easier to manage.  <\/p>\n<p>ISO 9001:2026 does not require companies to turn into bureaucratic monsters. Clause 7.5.1 explicitly states: \u201cThe extent of documented information for quality management systems can differ from one organization to another due to:\u201d <\/p>\n<ul>\n<li>the size of the organization and the type of its activities, processes, products, and services;<\/li>\n<li>the complexity of its processes and their interactions;<\/li>\n<li>the competence of persons.\u201d<\/li>\n<\/ul>\n<p>This is where the already mentioned scope for interpretation in the standard exists. Information must be documented, but it does not necessarily require writing novels. Sometimes bullet points or short descriptions are sufficient.  <\/p>\n<p>Ultimately, documented information under ISO 9001:2026 is not intended to meet the needs of a certification body, but to enable a company to improve.<\/p>\n<p>When you read through the requirements, you quickly come to the conclusion: \u201cWe already do all of this.\u201d There are specific guidelines for this in Clause 7.5 (documented information), which we have summarized in the article <a href=\"https:\/\/www.dicisgroup.com\/de\/was-ist-dokumentenlenkung\/\">Document control<\/a>. Essentially, it states that all information related to establishing and maintaining a quality management system must be documented in writing. In the past, there was the so-called \u201cquality management manual.\u201d This is no longer required. Especially thanks to the possibilities of digitalization, there are various new options, such as software solutions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-16 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:40px;--awb-margin-bottom:-60px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-46 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-17 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:600;margin:0;--fontSize:28;line-height:1.21;\"><h2 style=\"text-align: center;\"><strong>Is ISO 9001 certification mandatory?<\/strong><\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-47 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-29\"><p>No, ISO 9001 certification is generally voluntary. It is not required by law. However, many customers require certification as a prerequisite for working together. Without a certificate, it may therefore be more difficult to win new contracts or serve larger customers.   <\/p>\n<p>As a management system, ISO 9001:2026 is voluntary. No company can be forced to submit to the principles of this standard. There are also no prescribed procedures for ISO 9001 certification. (Exceptions may exist in particularly regulated and, for example, safety-critical industries.) Customers can also make awarding a contract dependent on the presence of ISO 9001:2026 certification. However, this is then a voluntary decision by the awarding organization and does not constitute an obligation.     <\/p>\n<p>With ISO 9001 certification, companies demonstrate reliability and a high standard of meeting customer needs to their customers. The certificate and the existence of a quality management system send a signal of trust to the market and are therefore a major competitive advantage for companies. Sending this signal of trust is the greatest benefit of ISO 9001:2026.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-7 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ff6600;--button_border_color:#ff6600;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#ff6600;--button_gradient_bottom_color_hover:#ff6600;\" target=\"_self\" href=\"https:\/\/www.dicisgroup.com\/en\/iso-9001-certification-online-fast-digital-bureaucracy-free\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">LEARN ABOUT DIGITAL ISO 9001 CERTIFICATION NOW!<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1517","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/pages\/1517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/comments?post=1517"}],"version-history":[{"count":2,"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/pages\/1517\/revisions"}],"predecessor-version":[{"id":1528,"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/pages\/1517\/revisions\/1528"}],"wp:attachment":[{"href":"https:\/\/www.dicisgroup.com\/en\/wp-json\/wp\/v2\/media?parent=1517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}